In order to improve support to clients and keep costs low, we offer remote support in most instances. Most queries can be corrected remotely, which improves our response to your needs and keeps our charges low. In order to enable remote support, a small file needs to be downloaded and installed onto your computer. This download is only required once prior to the first support request.

Click on the button below to be transferred to the LogMeIn website. Once here, you'll have a box to type in your name and tick the box to continue. You may encounter several security warning messages depending on your browser type - click OK to these - they will not harm your computer.

BrownTech Remote Support Policy

BrownTech values your privacy. We will only ever connect to your computer under your instruction to resolve specific problems. Under no circumstances will third parties be able to use this means of connecting to gain access to your system.


Useful Links

Click on the button to the left to view links to useful software that every computer should have! Such software includes anti-virus software to keep you protected and software such as Adobe Reader to improve the functionality of your computer.